We stand behind the quality of our products and guarantee our workmanship 100%. Any defects or errors on our part will result in a replacement at no charge. We do not accept returns due to user errors such as an incorrect selection of sizes, designs, colors, etc.
The customers can claim this policy by sending an email to firstname.lastname@example.org. Attached a photo of the item and make sure to describe the damage of the item. We will respond to your clam as past as possible. If your claim is approved and we call to send the item, you can send the item to our representative office happyspringtee.com, 1300 Rosa Parks Blvd. Detroit, MI 48324.